Launch to Income Home

Help & Support

Effective date: July 30, 2026

We want you to actually finish and make your first sale. Here's how to get answers and reach a real person.

Frequently asked questions

What is Launch to Income?

A guided workspace that walks you from a business idea to your first sale, one step at a time. Each of the seven steps leaves you holding a real business asset you own, and AI can draft the hard parts while you stay in control.

Is it really free?

Yes. The product is free during early access. We don't collect payment details. If paid plans arrive later, you'll get advance notice and everything you've created stays yours.

Do I need a business idea already?

No. If you only have a spark, we start at the very beginning by helping you clarify your purpose and spot an opportunity. If you're further along, we help you validate and sharpen your offer.

How does the AI work, and is it required?

AI drafting is optional on every field. When you use it, we send the business context shown in the prompt to OpenAI to generate a draft you can edit or discard. You can complete every step by writing it yourself, and you're always the final author.

Is my data private?

Yes. We use a privacy-first setup: analytics never records your screen and masks form inputs, and stays off until you consent. We don't sell your data or use your business content to train AI models. See our Privacy Policy for details.

Can I export my work?

Anytime. You can export your business assets as PDF, DOCX, or Markdown from the workspace. Your work belongs to you.

How do I sign in?

You can sign in with Google or with your email and password. Either way you land in your private workspace and pick up where you left off. If you register with email, we'll send a quick confirmation link to verify your address before you start.

How do I delete my account?

Open the account menu in the sidebar and choose 'Delete account.' This permanently removes your account and all associated data. You can also email us to request deletion.

What if I get stuck on a step?

Every step includes guidance, hints, and optional AI help. If you're still stuck, use 'Report a problem' below or email us and we'll help you move forward.

Contact support

Response times

We aim to reply to every message within 2 business days, and usually sooner during early access.

Who's behind Launch to Income

Launch to Income is built and operated by AXON MEDIA LLC, based in Charlotte, North Carolina. We're a small team that believes starting a business shouldn't be a thousand confusing decisions, so we turned it into one clear next step at a time.

We use privacy-first analytics to understand product usage and improve your experience. We never record your screen or capture the business content you write. See our Privacy Policy.